Resident Information

Access Control

A valid fob and/or remote is required to access your nominated doors/floors within Dux Apartments.  An accepted fob will unlock doors for approximately 5 seconds.  Fob acceptance is indicated by a green light (LED) on the reader and a beep noise. When exiting through the foyer doors, you will need to press the “exit” button.  For other access doors, simply turn the free handle to exit.

Lift Access Control

You can access your apartment, ground floor amenities.

Care of your Access Swipe and Remote

Your access swipe/fob/remote may get damaged if it is placed near a magnetic source and/or submerged in water.  It is each resident’s responsibility to take care of their access device.

Vehicle Access

The car park tilt door is access controlled;

Residents must use their remote controls to open the roller door.  Residents are reminded to ensure no other person accesses the roller door at this time.

Access Security

Residents are reminded;

Do not provide access to people you do not know;

This includes tradespeople and people claiming to be residents that have lost a key and/or similar.

Although you may want to be helpful, please direct them to contact:

If you have any concerns. Please contact the Police on 000.

Balconies

Dux is occasionally subject to very strong winds.  During windy periods, there is a high risk of items left on balconies, including furniture to be lifted and flying from balconies onto other properties or the street below.

To prevent this, please ensure all belongings are appropriately secured.  Your cooperation is essential to ensuring the health and safety of all residents and visitors to Dux Apartments.

Maintenance

It is the resident’s responsibility under the Owners Corporation rules to ensure the correct maintenance is carried out on their balconies.

Dropping items from balconies

The dropping of cigarette butts, bottles, or any other item from balconies in not only inconsiderate but may also lead to injury or damage.  Residents are reminded that Dux Apartments is home to a large number of residents

Bicycles

Bicycles can be stored in the purpose built bicycle storage units and/or private storage cages located within the internal carpark area.

Bicycles are not to be taken through the Ground Floor lobby and must enter and exit the building via the carpark entrance/exit.

Bicycles may not be inappropriately stored on or attached to Common Property.

Pets

Pets are not permitted in the Level 8 Pool/BBQ Area at anytime.

Animals must be on a leash while in common areas; such as carparks and lifts.

Animals should not be left unattended on balconies.

Residents must ensure their animals do not urinate and/or defecate on Common Property.  In the event of an accident, residents must ensure they clean up after their pets.

Residents found to not adhere to these rules will have the costs of additional cleaning levied back to their lot.

Renovations

All renovations require prior approval from the Owners Corporation.  Please contact Engine Property Group on reception@enginepropertygroup.com.au or 1800 engine (1800 364 463) / (03) 9088 8457 and/or the Building Manager for further information.

Residents are advised to not proceed until they have received written confirmation from the Owners Corporation

Renovations include but are not limited to aircon installations, carpets, flooring windows etc.  Fire systems may need to be isolated.  It is safer to ask before proceeding with any work.

Moving frequently asked questions

Is my booking confirmed?
Your booking request will be sent to our building manager who will then confirm your booking via email or phone.
What happens now?

While waiting for the buildling managers confirmation please make sure you read the Utilities - Get Connected information linked below.

Utilities - Get Connected

Can I change my booked date?
Yes, simply contact us with information on your apartment number and new date request.
How can I contact the building manager?

You can contact the building manager using the contact us page.

You can also use the following methods

Email: bm@duxapartments.com.au
Mobile: 0499 101 120
Landline: (03) 9088 8457

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